Privacy Policy

1. Data Controller

Home in Jaffa Ltd. (Company No. 515102847), located at 8 Louis Pasteur Street, Tel Aviv-Yafo 6803608, Israel, is the data controller responsible for your personal data. You may contact our privacy team at stay@homeinjaffa.pro or by phone at +972 3 555 0284.

2. Scope and Applicable Law

This policy applies to personal data collected through homeinjaffa.pro, our booking communications, and guest services. We process data in accordance with the Israeli Protection of Privacy Law, 5741-1981, and its regulations, as well as the EU General Data Protection Regulation (GDPR) where it applies to guests residing in or visiting from the European Economic Area.

3. Information We Collect

We may collect the following categories of personal data:

• Identity and contact data: full name, email address, phone number, and postal address.
• Booking data: travel dates, apartment preference, number of guests, and special requests.
• Payment data: billing details processed through secure third-party payment providers. We do not store full credit card numbers on our servers.
• Technical data: IP address, browser type, device information, and pages visited on our website.
• Communication data: messages you send us via email, contact form, or phone.

4. How We Use Your Data

We use your personal data for the following purposes:

• Processing and managing apartment reservations and guest stays.
• Communicating with you about bookings, check-in instructions, and support during your visit.
• Complying with legal obligations, including tax reporting and identity verification requirements under Israeli law.
• Improving our website and services through aggregated, anonymized analytics (only with your cookie consent).
• Sending promotional communications about Home in Jaffa, only where you have given explicit consent and with an easy opt-out option.

5. Legal Basis for Processing (GDPR)

For guests covered by GDPR, we rely on the following legal bases:

• Contract performance: processing necessary to fulfill your reservation and provide guest services.
• Legal obligation: processing required by Israeli law, including record-keeping for tax and hospitality regulations.
• Legitimate interests: improving our services, preventing fraud, and ensuring the security of our properties.
• Consent: for optional analytics cookies and marketing communications. You may withdraw consent at any time.

6. Cookies

Our website uses essential cookies required for basic functionality and, with your consent, optional analytics cookies to understand how visitors use the site. You can accept or decline non-essential cookies via the banner displayed on your first visit. You may also manage cookies through your browser settings. Declining analytics cookies will not affect your ability to browse the site or make a booking inquiry.

7. Data Sharing

We do not sell your personal data. We may share information with:

• Payment processors to complete transactions securely.
• Cleaning and maintenance contractors, limited to the information needed for your scheduled stay.
• Israeli authorities when required by law, court order, or regulatory request.
• Professional advisors (accountants, legal counsel) bound by confidentiality obligations.

Where data is transferred outside Israel or the EEA, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.

8. Data Retention

We retain booking records for seven years to comply with Israeli tax and accounting requirements. Contact form inquiries are kept for two years unless a booking is made. Marketing consent records are retained until you withdraw consent. Technical logs from our website are deleted after twelve months.

9. Your Rights

Under Israeli privacy law and GDPR (where applicable), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Object to processing based on legitimate interests.
• Request restriction of processing in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent for marketing or analytics at any time.
• Lodge a complaint with the Israeli Privacy Protection Authority or your local EU supervisory authority.

To exercise any of these rights, email stay@homeinjaffa.pro. We will respond within 30 days.

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted connections (HTTPS), access controls, and secure storage for booking records. While no system is entirely immune to risk, we review our security practices regularly.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

13. Contact

For privacy-related questions or requests, contact:

Home in Jaffa Ltd.
8 Louis Pasteur Street, Tel Aviv-Yafo 6803608, Israel
Email: stay@homeinjaffa.pro
Phone: +972 3 555 0284
Company No. 515102847